Frequently Asked Questions
Everything you need to know about shopping with Ragstock
How long will it take for my order to ship?
Most orders are processed and shipped within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy for online orders?
We accept returns on unworn items with original tags within 30 days of purchase. Please note that vintage and clearance items are final sale and cannot be returned.
Are your vintage items cleaned before being sold?
Yes, all of our vintage clothing undergoes a professional cleaning and inspection process to ensure it meets our high standards for quality and wearability.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping zones to more countries in the near future.
How do I know what size to order?
Since we carry both modern and vintage items, sizing can vary. We provide a detailed size guide on each product page and recommend checking specific measurements for vintage pieces.
Can I return an online order to a Ragstock retail store?
Yes, online orders can be returned to any of our physical store locations for an exchange or store credit, provided you have your digital invoice.